No files importing

Incident Report for Kani

Resolved

This incident is resolved.

Posted Oct 25, 2022 - 10:58 UTC

Monitoring

A fix has been implemented and file imports are operational again. We will continue to monitor the import activity.

Posted Oct 25, 2022 - 10:32 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 25, 2022 - 10:30 UTC

Investigating

We are currently investigating an issue relating to the file importer. Currently files are queued waiting for import, without being processed. Further updates to be sent shortly.

Posted Oct 25, 2022 - 10:25 UTC

This incident affected: Kani systems (File delivery & imports).